New Tenant Information

Welcome to RE/MAX Regency, here you will find all the information you need to commence a tenancy with us and move into your new home. Please be aware that an application to rent a property will involve specific communication to you and additional tenants of the property via email.
Lets begin – steps to commencing your new tenancy
01
Find your perfect home with RE/MAX then book your inspection here.
02
Once inspected you will receive a specific link to the mobile and email provided when registering for your inspection, this link will allow you to complete your application to rent the property you have inspected via the SNUG portal.
03
RE/MAX Regency will submit your application through to the owner of the property, on approval for tenancy, we will advise you via phone call and then organise your Tenancy Documents.
04
Your Tenancy Agreement will be emailed via DOCUSIGN
05
Make payment of your initial deposit (2 weeks rent)
06
Make payment of your Bond amount before lease commencement date.
07
Connecting your services: TenAnts Connect will contact you, via email, with information on services we assist in connection for. Please follow the links provided or visit TenAnts to ensure your services are connected prior to your move in day.

Move In Day!

Collect your keys and Entry Condition Report from the RE/MAX Regency office in Robina

VIEW OFFICE LOCATION

Ensure you complete your Entry Condition Report and return in person or upload here within 7 days of commencing your tenancy.

UPLOAD FORM HERE

The Importance Of Your
Entry Condition Report

When moving into a new rental property, reviewing, and adding comments to the Entry Condition Report is vital. This report documents the property’s condition before you move in, protecting your rights as a tenant.

To comply with legislation, it must be returned within seven days. By carefully reviewing and adding comments, you can note any existing damages, defects, or issues, ensuring your voice is heard and preventing disputes later on.

You'll also be provided with a link to a Matterport scan, a 360 3D virtual tour showcasing the property's condition at the beginning of your tenancy.
RE/MAX agents are The Hometown Experts With a World of Experience. Our agents strive to maintain an active presence in their community. When speaking with a RE/MAX agent, you’ll find they have a thorough knowledge and understanding of: the local area; planned developments and infrastructure; and opportunities within the community. In doing so, they can better assist you with the sale of your new home.

Take control of your tenancy experience and prioritise this crucial task.

What’s Next?
Is time to move over to the Current Tenants Information page and download the Property ME app, this will allow you to keep on track with your rental payments, view upcoming Inspections, and contact your Property Management Team directly.
CURRENT TENANT INFORMATION
INITIAL DESPOSIT PAYMENT
Payment Options
You will receive a payment link via email for
this is a payment platform for your convenience, please note, fees apply.
RE/MAX Regency accept payment via:
Simple Rent, Bank Cheque or Money Order for your initial 2 weeks rent.
BOND PAYMENT
Payment Options
You will receive a payment link via email for
this is a payment platform for your convenience, please note, fees apply.
RE/MAX Regency accept payment via:
Simple Rent, Bank Cheque or Money Order for your initial 2 weeks rent.
You may also make your Bond Payment direct to the RTA via this link:
https://www.rta.qld.gov.au/rta-web-services/online-bond-lodgement
BEFORE YOU BEGIN, you will need:
  • Your QGov login details (or create a QGov account)
  • Your rental property address
  • Names and unique email addresses for all tenants
  • Your credit/debit card for payment or use BPAY
  • Details of your managing party
RE/MAX Regency
15/86 Robina Town Centre Drive, Robina QLD 4226
[email protected]
PH: 07 5578 8800